What should I do if I can’t log in?
If you face login issues in the website:
1. Make sure you are entering the correct and registered email id. Also, Check and Remove the white space in the starting before writing your email id if any.
2. If it is showing Account Not confirmed, you can confirm your account with email by clicking on Resend Email Button
3. In case you forget your Password, RESET it! Click on Forgot Password button to reset
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What should I do if a course won’t load?
If you are experiencing loading issue in the course: 1. You can try clear your browser cache or login in incognito mode to avoid browser cache issues. 2. You can also check on another device to check the course availability for all. In case you are ...
Why won’t my course progress save?
To save your course progress: You need to Mark each and every chapter as complete to save your course progress by Clicking on Mark as Complete and Continue button and Next button given in the course to move to unlock next chapter.
Why isn’t my course visible in my dashboard?
If your course is not visible in your dashboard, following can be the reason: Reason-1: You may not have enrolled for any program or the payment is not completed yet for enrollment. Solution: Visit the website (? https://www.ybifoundation.org/) and ...
Can I change my enrolled course after starting it?
No, You will not be able to change your enrolled course from one to another after enrollment. However, You can cancel your purchased course access and enroll for the new program. Note: Payment for any course after enrollment is non-refundable. To ...
What should I do if I experience buffering during videos?
If you are experiencing continous buffering in the video or accessing pdf: 1. You can try clear your browser cache or login in incognito mode to avoid browser cache issues. 2. You can also check on another device to check the course availability for ...